Let’s face it. Developers make the Internet go round and round. We know it, you know it and developers really know it. Over the past couple of months our development team has been working on a number of new features that we will be introducing to our merchants shortly.
Due to the rapid influx of new merchants choosing Merchant Warrior as their Payment Gateway we have had an overwhelming increase in the number of integrations that we are currently performing. We are currently integrating with numerous shopping cart systems, CMS systems, custom billing systems and mobile solutions.
Our plan is to be integrated with EVERY possible system that is available to merchants and this is where we would like to call on DEVELOPERS!
Help us, Help You!
All Developers receive a FREE test facility for testing integrations.
We are now offering any Developer that can provide us with a module or integration to a system (shopping cart, billing, CMS – you name it!) that we are not already integrated with a 50% discount on our annual fee for the first year of processing.
We have always and will always be a Developer friendly Payment Gateway. We work with Developers globally and it is with their advice and requests that we have been able to provide our merchants with a Developer friendly Payment Gateway that is easily integrated into any billing system.
We know that without the continued assistance and support of our global platform of Developers we will not reach our goal of being integrated with every (and yes we mean EVERY) billing system available to merchants.
All of our development documentation is available via our Developer Zone.
Developers should contact us if they would like more information about our Developer benefits program.
Should I offer American Express as a payment method?
As a merchant you’ve almost certainly asked yourself this question before – Is offering your customers American Express as a payment method really required? How much difference does it actually make? What are the pros and cons of doing this? We’ll get straight to business and discuss this from a merchant’s point of view. After all we (Merchant Warrior) are a merchant as well and we’ll explain why we chose to offer American Express (AMEX) to our customers as a payment option.
American Express fees are too high, it’s not worth it to me.
The above heading is often the answer that most merchants give when asked about why they are not offering AMEX as a payment option. It’s a very valid response. Generally speaking when merchants think of Merchant Service Fees relating to VISA & MasterCard they think of varying percentages around 0.5-2%. Ask a merchant about the rates that come to mind when dealing with AMEX and they will often quote figures from 2-3% as a minimum. With this said it’s no wonder why merchants are turned off by AMEX and choose not to offer it, BUT the real question is: is it worth it?
American Express charge an establishment fee and the only ongoing cost is the merchant service fee as discussed above, so what is there to lose? If your AMEX facility does not process any transactions you will not be charged anything extra. For those of you who have an AMEX, how often have you walked into a store and been disappointed to find out that the store does not accept AMEX? And if you are asked to pay a surcharge due to having an AMEX, have you ever declined?
Customers are kept happy when they are offered multiple payment methods. As a merchant, not offering a specific payment method could lead to a reduction in sales and no merchant would want that to happen.
It’s for this reason that it is our recommendation that all merchants look to establish an American Express facility when looking to operate an online store.
Show me the MONEY!!
It’s understandable that some merchants will not want to move forward with establishing an AMEX facility unless they see the proof that it is actually required. After all, there is no point in having an AMEX facility if you have statistics that are proving that 0% of your customers use an AMEX to purchase your products.
We understand that and that’s why we provide our merchants with reporting that helps them make the important decision as to whether they require a specific payment method or not.
The above image (please click the image to view it) is an example of a merchant who is yet to have an AMEX facility established for their online store. This report informs the merchant that $25,000+ worth of sales have been declined due to the fact that AMEX was not offered to customers as a payment option. By viewing this report the merchant is able to take notice of the large number of sales that are being declined due to customers not being able to purchase products with their AMEX cards. This report proves to the merchant that an AMEX facility is a definite requirement for his/her store.
How do I accept American Express payments?
In order to establish an American Express merchant facility you will have to apply with American Express Online Merchant Services directly. You can begin the application process by visiting https://www.americanexpress.com/australia/merchant/home/merchant_p.shtml and clicking on the “APPLY NOW TO ACCEPT THE CARD” link at the top of the website. Alternatively, you can simply call the following number 1300 363 614 – option 4. Please note that these instructions are for Australian merchants only.
Multiple payment methods enable merchants to increase sales and provide customers with a pleasant purchasing experience. Put quite simply – when starting your online store and establishing a merchant facility with your Bank to accept VISA & MasterCard transactions, American Express should not be forgotten.
What better way to begin a new week than to release a restructured pricing model. We’ve been working hard to implement a pricing model which only charges our clients for the products and services which they utilise.
I believe it’s a common misconception that when a merchant signs up for a Payment Gateway that they will require all of the services that a gateway offers. A prime example is as follows:
Merchant Warrior provides the following services to its clients:
Direct API Integration
How many merchants will actually take advantage of all these services? If you’re one of these merchants we’d love to hear from you! The reality of the matter is that a client that chooses to integrate directly through an API will most definitely not be requiring a Hosted Payment Page let alone any of the other services offered.
It’s for this reason that we made the decision to offer specialised pricing for each of our services. If Banks are able to offer this type of pricing why shouldn’t a Payment Gateway?
With our ability to offer customised solutions bundled with specific product pricing, we believe that our new pricing model will help benefit merchants in a time where minimising expense is essential.
To review our new pricing structure please visit our Pricing Page.