Website & Server Monitoring, Uptime & Performance, Australian.

What is NodeSpot?

NodeSpot offers a hosted solution that allows you to monitor your website or applications performance and uptime. The service allows reporting and alerting via email, phone call and SMS the minute your website experiences difficulties.

NodeSpot helps minimise damages to your brand’s credibility by mitigating and preventing outages. This allows users to react to outages before customers notify you that they can’t buy your products.

This methodology has been proven to directly result in increased revenue, brand reputation and uptime for online brands and websites.

This service, commonly considered a necessity for transactional websites that do business online, can be fully managed from any location with an internet connection, without the need to install any additional software or make any configuration changes to your servers.

With NodeSpot’s redundant global network of monitoring nodes, you can count on rock solid monitoring to protect your brand’s online presence.

So if you are in the market for a monitoring solution that gets the job done, you should check out www.nodespot.com.au ASAP!

Joomla! fans it’s time to get yourself updated to the latest version of VirtueMart and be able to accept payments via the Merchant Warrior Payment Gateway.

What is VirtueMart?

Financial Analysis + Reporting + Alerts + Benchmarking

What is FATHOM?

Fathom is an easy to use, management reporting and financial analysis tool which helps you to assess performance, monitor trends and identify improvement opportunities.

Fathom is designed for accountants who are seeking to deliver more frequent and more engaging advisory and reporting services.

Fathom is also useful for management who wish to make better decisions and improve company performance. Fathom also enables franchisors to benchmark and compare the performance of franchisees.

Analysis

Fathom offers a comprehensive process for performance analysis – a process that helps you to achieve substantial performance improvements.

Reporting

Fathom assists you to create and deliver insightful management reports – and do so with exceptional efficiency!

Alerts

Using Fathom you can define your own KPIs (or select from a range of recommended KPIs) and then monitor performance against targets.

Benchmarking

Fathom helps you to see the big picture – compare, rank and benchmark all your companies/clients/franchisees.

How good does this look?

Benefits

For management

• Track, understand, and improve KPIs
• Improve management oversight & decision making
• Achieve optimal business results
• Generate greater shareholder returns

For advisors

• Stand out from the crowd
• Proactively engage your clients
• Efficiently create performance focused reports
• Win new clients

For franchises

• Compare performance of franchisees
• Identify high performers and best practices
• Enable more frequent & more accurate benchmarking
• Increase benchmark participation

FREE Trial TODAY!

Like it? We do! The best part is that you can signup for a free trial today via the Fathom website.

We love throwing our support behind beautiful products, and in the case of Fathom it was an easy decision.

MW adds PrestaShop Support

There is no better way to start this post than by thanking our merchants for their patience while we prepared this module. We are excited to offer our new PrestaShop module to the public and hope that the PrestaShop team will shortly have it listed in their addons shop for FREE.

The Merchant Warrior PrestaShop Addon supports both the Direct API and Transparent Redirect services and also supports multiple currencies. The Transparent Redirect integration with PrestaShop will ensure that you remain PCI DSS compliant when processing payments from your online store.

What is PrestaShop?

“PrestaShop consists of 100 developers, designers, and professional e-commerce addicts. Headquartered in Paris and Miami, we are a leader in everything e-commerce and are committed to staying free and Open-source. As most developers know, inspiration begins with your customers. Each merchant and community member carries out projects large and small that contribute to not only their personal growth, but also the growth of PrestaShop. We continue to work hand-in-hand with the community and are passionate about creating features, modules, and templates according to their needs. The success of our software is thanks to countless hours by numerous contributors from around the world. We want to make sure every merchant is successful and in the process we ensure it is easy to sell online by providing over 275 features and an overall software that can be customized to each business’ needs.“  -PrestaShop

Why choose PrestaShop?

• Winner of the 2011 Open-source Business Application award
• Over 100,000 stores
• 300,000 active community members and growing!
• #1 Open-source shopping cart
• Available in 41 languages
• Strong global presence with stores in over 150 countries
• 1,500 downloads per day

Installation is easy!

MODULE AVAILABLE HERE.

Once you have completed the installation of your PrestaShop cart adding the Merchant Warrior module to your installation is extremely simple. Unzip the contents of the zip file into the ‘modules’ directory of your PrestaShop directory and configure the options in your PrestaShop back office as seen in the screenshots below:

Get me started!

The PrestaShop Addon is available via the Merchant Warrior Developer Zone or via a direct link here. Hopefully in time the PrestaShop team will make the module available for FREE via the PrestaShop Addons shop.

Easy, Cost Effective, Premium Service.

Safflower makes herbal dispensing for Chinese medicine practitioners easy and effective. Traditionally a lot of herbal dispensing is prepared at a practitioners  clinic. But herbal dispensing consumes time and resources and needs a lot of attention,  especially when a practitioner wants to use an broad range of products such granulated extracts, raw herbs and patents.

This is where Safflower offers their service and expertise as specialise in herbal dispensing. We offer an extensive product range and also dispense herbal creams because, we are equipped for it and know the current regulation and legislation.

More and more practitioners discover how much easier it is to order their customised herbal prescriptions with Safflower – easy and conveniently online 24/7.

If you are stuck with a patient and wanting a sounding board to find the right herbs, please ask us – we are Chinese medicine practitioners as well. If you need to know more please visit: www.safflower.com.au or call us on (03) 5956 9011. -Safflower

The Future is MyPreOrder

“MyPreOrder lets your customers order and pay in advance.“

We have been a proud supporter of MyPreOrder since it was established nearly a year ago. Have you ever been waiting in line at your favourite café and wondered: “I wish I could just pickup my coffee and go!”? That’s the beauty of MyPreOrder – you can. It is as simple as registering for an account, topping up your account and placing an online order for any item available at your café. Then simply visit your café and pickup your order – it’s already been paid for!

Why not take a look at The Deck Cafe who are currently using the MyPreOrder system. A live example of the menu can be seen by browsing to https://preorder.deckcafe.com.au. We love the simple menu and the fact that we can browse the menu from our web browser or any mobile and/or tablet device. One look at the beautiful interface design of the mobile friendly menu and you will want to order.

How does it work?

Why not run through a case study?

CASE STUDY: Play Espresso, Subiaco

As owner-operators of an independent business, Ian and Sharon were genuinely concerned about losing customers to long wait times.

Play began as a small espresso and wine bar near the heart of fashionable Subiaco. A year later, when Ian and Sharon took over, the café had become a bustling central for office staff in the area. Each train and bus would deliver a crowd eager for breakfast and morning coffee.

Business was good and growing beyond that which Play could accommodate. Customers would often leave at the sight of a queue rapidly amassing. We approached Play with mypreorder, which let their customers order ahead and pay in advance. This meant Play could prepare the order before arrival, saving time for everyone – even customers who didn’t pre-order, as transactions could happen much faster. Staff found more free time, which was previously spent taking orders and taking payments. Finally, because everything was paid for up front, the business was insured against no-shows.

Ian, Sharon and their staff decide how much of their menu to feature, with the ability to upsell, combine and promote more items as desired – and noticed an increase in the average order size per customer using the mypreorder system.

No queues, shorter queues and more efficient service has allowed Play to retain the customers they have as well as attract new customers who enjoy how easy it is to grab a bite. Sales to newcomers alone have paid for the system several times over.

Time to Pre Order!

We would love to see this service offered in all of our favourite restaurants, retail stores and Cafés. There is only one thing left to do for MyPreOrder……..come to Queensland and reduce our wait time too!

If you are interested in adding the MyPreOrder system to your business, contact MyPreOrder today.

MW Phone Payments is here!

It is always a nice feeling to release a new payment solution to the public that we have had in beta for a few months. The MW Phone Payments will enable you to accept credit card payments from your customers via phone. It is as simple as placing a biller id and reference number (or invoice number) on a bill and/or letter accompanied by a telephone number that your customer should call to pay their bill.

Merchant Warrior grants you FREE access to 1300 321 PAY and 1800 321 PAY phone words or alternatively you can provide your own 13, 1300 or 1800 number.

As with many other IVR systems you will NOT be required to wait for an emailed report of all phone payments before updating your billing system. The MW Phone Payments platform issues real-time notifications when transactions are processed and in doing so will allow you to update your billing system the second a transaction is processed.

Accept Token Payments via IVR

The most exciting part of our announcement today is that our IVR platform also enables you to accept Token Payments from your customers. Your customers will have a choice of entering their credit card details or a Token ID to pay a phone bill. This feature significantly reduces the time that your customer has to spend keying in numbers into their phone and provides a PCI DSS compliant solution for accepting payments via telephone.

Phone Payment Advantages

• Automate acceptance of customer over the phone (MOTO) payments
• Receive notifications in real-time from MW when a transaction has been processed
• Extra hardware and/or software is not required
• Multiple routing options for enterprise clients (route to number, route to IP etc)
• IVR prompts can be customized
• Accept both credit card and token id’s from customers
• Validates CVV2

How does it work?

It’s time for a demonstration!

You can trial a simple credit card phone payment by following the instructions below:

To trial the Phone Payments service from your phone please dial: (07) 3166 5439 (Australia) or +61 7 3166 5439 (International).

Please use the following details when testing:

Biller ID: 081437
Reference Number/Invoice Number: 111
Payment Amount: 1500
Card Number: 5123456789012346
Card Expiry: 0513
Card Security Code: 123

It’s a wrap!

If you would like a demonstration of our premium IVR features such as Tokenization, or are looking to learn more about the MW Phone Payments platform, please contact us.

nopCommerce is now MW compatible!

Thanks to the efforts of maxut, customers using the nopCommerce e-commerce solution can now accept payments with Merchant Warrior.

“nopCommerce is new but very popular open source e-commerce solution. nopCommerce is available for free. A solution with comprehensive features that is easy to use for new online businesses, yet powerful enough for the most demanding e-commerce expert. It’s a secure, scalable and extendable e-commerce platform.” – nopCommerce

nopCommerce boasts a mass number of features within an open source platform that is PCI DSS compliant.

The nopCommerce module for Merchant Warrior is available here. The author mentions that only AUD and NZD are supported, however, if specified during your application process we can enable multiple currencies at your request.

Cool Gel Mat chooses Merchant Warrior

Summer is coming! And with that in mind we are happy to announce one of our most recent clients -  Cool Gelmat.

Introducing the Cool Gelmat, a special cooling mat that will provide users who struggle with heat issues with comfort and relief especially during the warmer months when many people find it difficult to get a good night’s sleep.

“Anyone trying to keep cool during summer will find relief with the Cool Gelmat, without the electricity bill,” says Nicky Buckley.

How does the Cool Gel Mat work?

The unique heat absorbing gel eliminates excess body heat allowing you to experience cooling relief for up to 2 hours, thus encouraging a comfortable night’s sleep and the opportunity to cool the body and fall asleep more easily.

The Cool Gelmat requires no electricity to stay cool or to recover its cooling ability, so you can enjoy instant relief again and again without ongoing power costs.

Cool Gelmat ambassador Nicky Buckley said the product is great for the whole family, especially during the warmer months; with rising electricity costs many families are wary of how much they switch on the air conditioner.

“Anyone trying to keep cool during summer will find relief with the Cool Gelmat, without the electricity bill,” Nicky said.

“It can be used not only when lying in bed, but also sitting on the couch, at the office, while travelling, or even while doing exercise such as yoga or Pilates.”

“The Cool Gelmat is quite outstanding. Anyone undergoing oncology treatment such as radiation therapy or experiencing the symptoms of multiple sclerosis may benefit from the Cool Gelmat’s cooling relief.”

What else do I need to know?

The Cool Gelmat comes in three sizes to accommodate different mattresses and a range of uses. These sizes include pillow size to target smaller areas like the head or feet, up to its largest size, which can fit two across on a king size bed.

Cool Gelmat’s manufacturing process is patented which means it is the only one that always stays flat and never goes lumpy – ensuring years of hassle-free cooling relief.

The Cool Gelmat is currently available from Chemmart, National Pharmacies, Pharmores Pharmacies, Bedshed, Snooze, Forty Winks, Sleep Doctor, Dreamland Bedding and Bedroom, Beds’R’us, Home Express, Sleeping Giant, Regal Mattress.

What is Bargains 4 Business?

Bargains 4 Business is the brainchild of Sydney-based advertising and media professional Mikel Kew. It is one of the first group buying sites in the market to focus solely on business-to-business sales. Their ultimate aim? To achieve huge savings for their Australia-wide community of business customers, while creating an explosion of new business for their suppliers. To learn more about how B4B deals work visit www.bargains4business.com.au

Why use Bargains 4 Business?

Building on the hugely successful group buying concept employed by Groupon, Spreets and Cudo, www.bargains4business.com.au has tailored the deal system to the needs of business customers to help them get back on track.

Bargains 4 Business deals bring customers extraordinary savings on business-related goods and services – everything from office cleaning and copy paper to top class chauffeurs – while delivering an explosion of new patronage to suppliers.

“CEOs, managers and purchasing officers shouldn’t have to sift through bikini waxes and pedicures to find great business deals like printing services and stationary supplies,” says Sydney-based Bargains 4 Business Director, Mikel Kew.

Unlike consumer driven sites our daily deals are selected specifically for their appeal to business customers”.

Businesses can no longer afford to take a risk with conventional “scatter gun” forms of advertising that may or may not hit their target. With group buying, suppliers only pay a commission on their resulting sales if target numbers of customers are reached and the deals go through.

“We are committed to featuring deals that achieve great value for both the customer and the business advertising the deal,” Mr. Kew explained. “We work closely with each supplier to carefully structure deals that are not only viable for their business, but also encourage additional sales and ongoing customer relationships.”

Australian enterprises need all the help they can get in the current financial climate, whether they are desperately trying to find new customers or diligently trying to reduce costs. B4B creates a win-win situation: business customers are guaranteed savings of at least 40% off essential products and services, while suppliers rapidly expand their customer base.

To further aid the business community Bargains 4 Business is looking for deserving businesses that need a hand to pull them through the downturn. If you know a business that offers top quality products or services, but is currently feeling the pinch, nominate them for our monthly “Deserve A Deal” promotion. We will reward their efforts with a free deal from one of our suppliers.

B2B with B4B!

Business to Business savings with Bargains 4 Business! We would like to thank Bargains 4 Business for choosing Merchant Warrior as their preferred Payment Gateway provider.

To receive offers from Bargains 4 Business, visit www.bargains4business.com.au and sign up for the newsletter. For a limited time subscribers will enter a draw to win an iMac desktop computer valued at $1,399.