MW IVR Unleashed

MW Phone Payments is here!

It is always a nice feeling to release a new payment solution to the public that we have had in beta for a few months. The MW Phone Payments will enable you to accept credit card payments from your customers via phone. It is as simple as placing a biller id and reference number (or invoice number) on a bill and/or letter accompanied by a telephone number that your customer should call to pay their bill.

Merchant Warrior grants you FREE access to 1300 321 PAY and 1800 321 PAY phone words or alternatively you can provide your own 13, 1300 or 1800 number.

As with many other IVR systems you will NOT be required to wait for an emailed report of all phone payments before updating your billing system. The MW Phone Payments platform issues real-time notifications when transactions are processed and in doing so will allow you to update your billing system the second a transaction is processed.

Accept Token Payments via IVR

The most exciting part of our announcement today is that our IVR platform also enables you to accept Token Payments from your customers. Your customers will have a choice of entering their credit card details or a Token ID to pay a phone bill. This feature significantly reduces the time that your customer has to spend keying in numbers into their phone and provides a PCI DSS compliant solution for accepting payments via telephone.

Phone Payment Advantages

  • Automate acceptance of customer over the phone (MOTO) payments
  • Receive notifications in real-time from MW when a transaction has been processed
  • Extra hardware and/or software is not required
  • Multiple routing options for enterprise clients (route to number, route to IP etc)
  • IVR prompts can be customized
  • Accept both credit card and token id’s from customers
  • Validates CVV2

How does it work?

It’s time for a demonstration!

You can trial a simple credit card phone payment by following the instructions below:

To trial the Phone Payments service from your phone please dial: (07) 3166 5439 (Australia) or +61 7 3166 5439 (International).

Please use the following details when testing:

Biller ID: 081437
Reference Number/Invoice Number: 111
Payment Amount: 1500
Card Number: 5123456789012346
Card Expiry: 0513
Card Security Code: 123

It’s a wrap!

If you would like a demonstration of our premium IVR features such as Tokenization, or are looking to learn more about the MW Phone Payments platform, please contact us.

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