MW & MyPreOrder

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The Future is MyPreOrder

“MyPreOrder lets your customers order and pay in advance.

We have been a proud supporter of MyPreOrder since it was established nearly a year ago. Have you ever been waiting in line at your favourite café and wondered: “I wish I could just pickup my coffee and go!”? That’s the beauty of MyPreOrderyou can. It is as simple as registering for an account, topping up your account and placing an online order for any item available at your café. Then simply visit your café and pickup your order – it’s already been paid for!

Why not take a look at The Deck Cafe who are currently using the MyPreOrder system. A live example of the menu can be seen by browsing to https://preorder.deckcafe.com.au. We love the simple menu and the fact that we can browse the menu from our web browser or any mobile and/or tablet device. One look at the beautiful interface design of the mobile friendly menu and you will want to order.

How does it work?

Why not run through a case study?

CASE STUDY: Play Espresso, Subiaco

As owner-operators of an independent business, Ian and Sharon were genuinely concerned about losing customers to long wait times.

Play began as a small espresso and wine bar near the heart of fashionable Subiaco. A year later, when Ian and Sharon took over, the café had become a bustling central for office staff in the area. Each train and bus would deliver a crowd eager for breakfast and morning coffee.

Business was good and growing beyond that which Play could accommodate. Customers would often leave at the sight of a queue rapidly amassing. We approached Play with mypreorder, which let their customers order ahead and pay in advance. This meant Play could prepare the order before arrival, saving time for everyone – even customers who didn’t pre-order, as transactions could happen much faster. Staff found more free time, which was previously spent taking orders and taking payments. Finally, because everything was paid for up front, the business was insured against no-shows.

Ian, Sharon and their staff decide how much of their menu to feature, with the ability to upsell, combine and promote more items as desired – and noticed an increase in the average order size per customer using the mypreorder system.

No queues, shorter queues and more efficient service has allowed Play to retain the customers they have as well as attract new customers who enjoy how easy it is to grab a bite. Sales to newcomers alone have paid for the system several times over.

Time to Pre Order!

We would love to see this service offered in all of our favourite restaurants, retail stores and Cafés. There is only one thing left to do for MyPreOrder……..come to Queensland and reduce our wait time too!

If you are interested in adding the MyPreOrder system to your business, contact MyPreOrder today.

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MW IVR Unleashed

MW Phone Payments is here!

It is always a nice feeling to release a new payment solution to the public that we have had in beta for a few months. The MW Phone Payments will enable you to accept credit card payments from your customers via phone. It is as simple as placing a biller id and reference number (or invoice number) on a bill and/or letter accompanied by a telephone number that your customer should call to pay their bill.

Merchant Warrior grants you FREE access to 1300 321 PAY and 1800 321 PAY phone words or alternatively you can provide your own 13, 1300 or 1800 number.

As with many other IVR systems you will NOT be required to wait for an emailed report of all phone payments before updating your billing system. The MW Phone Payments platform issues real-time notifications when transactions are processed and in doing so will allow you to update your billing system the second a transaction is processed.

Accept Token Payments via IVR

The most exciting part of our announcement today is that our IVR platform also enables you to accept Token Payments from your customers. Your customers will have a choice of entering their credit card details or a Token ID to pay a phone bill. This feature significantly reduces the time that your customer has to spend keying in numbers into their phone and provides a PCI DSS compliant solution for accepting payments via telephone.

Phone Payment Advantages

  • Automate acceptance of customer over the phone (MOTO) payments
  • Receive notifications in real-time from MW when a transaction has been processed
  • Extra hardware and/or software is not required
  • Multiple routing options for enterprise clients (route to number, route to IP etc)
  • IVR prompts can be customized
  • Accept both credit card and token id’s from customers
  • Validates CVV2

How does it work?

It’s time for a demonstration!

You can trial a simple credit card phone payment by following the instructions below:

To trial the Phone Payments service from your phone please dial: (07) 3166 5439 (Australia) or +61 7 3166 5439 (International).

Please use the following details when testing:

Biller ID: 081437
Reference Number/Invoice Number: 111
Payment Amount: 1500
Card Number: 5123456789012346
Card Expiry: 0513
Card Security Code: 123

It’s a wrap!

If you would like a demonstration of our premium IVR features such as Tokenization, or are looking to learn more about the MW Phone Payments platform, please contact us.

nopCommerce for MW

nopCommerce is now MW compatible!

Thanks to the efforts of maxut, customers using the nopCommerce e-commerce solution can now accept payments with Merchant Warrior.

“nopCommerce is new but very popular open source e-commerce solution. nopCommerce is available for free. A solution with comprehensive features that is easy to use for new online businesses, yet powerful enough for the most demanding e-commerce expert. It’s a secure, scalable and extendable e-commerce platform.”nopCommerce

nopCommerce boasts a mass number of features within an open source platform that is PCI DSS compliant.

The nopCommerce module for Merchant Warrior is available here. The author mentions that only AUD and NZD are supported, however, if specified during your application process we can enable multiple currencies at your request.

CGM’s Choice is MW


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Cool Gel Mat chooses Merchant Warrior

Summer is coming! And with that in mind we are happy to announce one of our most recent clients –  Cool Gelmat.

Introducing the Cool Gelmat,a special cooling mat that will provide users who struggle with heat issues with comfort and relief especially during the warmer months when many people find it difficult to get a good night’s sleep.

“Anyone trying to keep cool during summer will find relief with the Cool Gelmat, without the electricity bill,” says Nicky Buckley.

How does the Cool Gel Mat work?

The unique heat absorbing gel eliminates excess body heat allowing you to experience cooling relief for up to 2 hours, thus encouraging a comfortable night’s sleep and the opportunity to cool the body and fall asleep more easily.

The Cool Gelmat requires no electricity to stay cool or to recover its cooling ability, so you can enjoy instant relief again and again without ongoing power costs.

Cool Gelmat ambassador Nicky Buckley said the product is great for the whole family, especially during the warmer months; with rising electricity costs many families are wary of how much they switch on the air conditioner.

“Anyone trying to keep cool during summer will find relief with the Cool Gelmat, without the electricity bill,” Nicky said.

“It can be used not only when lying in bed, but also sitting on the couch, at the office, while travelling, or even while doing exercise such as yoga or Pilates.”

“The Cool Gelmat is quite outstanding. Anyone undergoing oncology treatment such as radiation therapy or experiencing the symptoms of multiple sclerosis may benefit from the Cool Gelmats cooling relief.”

What else do I need to know?

The Cool Gelmat comes in three sizes to accommodate different mattresses and a range of uses. These sizes include pillow size to target smaller areas like the head or feet, up to its largest size, which can fit two across on a king size bed.

Cool Gelmat’s manufacturing process is patented which means it is the only one that always stays flat and never goes lumpy – ensuring years of hassle-free cooling relief.

The Cool Gelmat is currently available from Chemmart, National Pharmacies, Pharmores Pharmacies, Bedshed, Snooze, Forty Winks, Sleep Doctor, Dreamland Bedding and Bedroom, Beds’R’us, Home Express, Sleeping Giant, Regal Mattress.

MW Supports B4B!

What is Bargains 4 Business?

Bargains 4 Business is the brainchild of Sydney-based advertising and media professional Mikel Kew. It is one of the first group buying sites in the market to focus solely on business-to-business sales. Their ultimate aim? To achieve huge savings for their Australia-wide community of business customers, while creating an explosion of new business for their suppliers. To learn more about how B4B deals work visit www.bargains4business.com.au

Why use Bargains 4 Business?

Building on the hugely successful group buying concept employed by Groupon, Spreets and Cudo, www.bargains4business.com.au has tailored the deal system to the needs of business customers to help them get back on track.

Bargains 4 Business deals bring customers extraordinary savings on business-related goods and services – everything from office cleaning and copy paper to top class chauffeurs – while delivering an explosion of new patronage to suppliers.

“CEOs, managers and purchasing officers shouldn’t have to sift through bikini waxes and pedicures to find great business deals like printing services and stationary supplies,” says Sydney-based Bargains 4 Business Director, Mikel Kew.

Unlike consumer driven sites our daily deals are selected specifically for their appeal to business customers”.

Businesses can no longer afford to take a risk with conventional “scatter gun” forms of advertising that may or may not hit their target. With group buying, suppliers only pay a commission on their resulting sales if target numbers of customers are reached and the deals go through.

“We are committed to featuring deals that achieve great value for both the customer and the business advertising the deal,” Mr. Kew explained. “We work closely with each supplier to carefully structure deals that are not only viable for their business, but also encourage additional sales and ongoing customer relationships.”

Australian enterprises need all the help they can get in the current financial climate, whether they are desperately trying to find new customers or diligently trying to reduce costs. B4B creates a win-win situation: business customers are guaranteed savings of at least 40% off essential products and services, while suppliers rapidly expand their customer base.

To further aid the business community Bargains 4 Business is looking for deserving businesses that need a hand to pull them through the downturn. If you know a business that offers top quality products or services, but is currently feeling the pinch, nominate them for our monthly “Deserve A Deal” promotion. We will reward their efforts with a free deal from one of our suppliers.

B2B with B4B!

Business to Business savings with Bargains 4 Business! We would like to thank Bargains 4 Business for choosing Merchant Warrior as their preferred Payment Gateway provider.

To receive offers from Bargains 4 Business, visit www.bargains4business.com.au and sign up for the newsletter. For a limited time subscribers will enter a draw to win an iMac desktop computer valued at $1,399.

MW Supports Cart66


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MW Integrated with Cart66 – FINALLY!

It has definitely been a long time coming and an integration that has been requested by so many Australian merchants. Cart66 is an eCommerce plugin for the popular blogging software wordpress that enables merchants to “sell electronics, digital downloads, videos, music, web hosting, legal services, collect membership fees, and more.”Cart66

Over the past few months we have had an overwhelming number of requests to have the Merchant Warrior Payment Gateway integrated with the Cart66 plugin. The lack of support for an Australian payment processing option made the extremely flexible and popular Cart66 plugin unusable for many Australian merchants.

We feel extremely lucky to have been contacted by Dante Chichizola @dchichizola a senior web developer from Macintype Design who registered his interest in integrating the Merchant Warrior Payment Gateway into the Cart66 plugin.

Thanks to the efforts of Dante an Australian payment option finally exists for the Cart66 plugin! The plugin can be found at the Merchant Warrior Developer Zone or by clicking here.

We will be contacting the great team at Cart66 to have the plugin available with the professional version of the plugin. We understand they are extremely busy but do hope we manage to get this merged into their development cycle in time for their next release.

CS-Cart Integrates MW


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CS-Cart v2.2.1 Release

We are happy to announce that the relase of CS-Cart v2.2.1 has support for the Merchant Warrior Payment Gateway.

“CS-Cart is the best shopping cart solution for building an ecommerce website of any size: from a small web store to a virtual shopping mall. A ready storefront, support for many payment and shipping options, full inventory control, unlimited products, promotional tools, and other ecommerce software features out-of-the-box.”CS-Cart

We have had a number of merchants request the integration of our Payment Gateway with CS-Cart and we are happy that CS-Cart has decided to include us in their latest release.

A full list of feature changes that are available in CS-Cart v2.2.1 are available here and here.